Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations. -
Can I reach you after hours?
Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income. -
Do I get to see the lease or sign it?
Owners can review the lease agreement before it is signed. As the property manager, we handle the lease signing on your behalf unless otherwise specified. -
Do you sell real estate too?
Some property management companies also offer real estate sales services. If you are interested in buying or selling, we can discuss available options. -
How and when do I get my checks?
Owner disbursements are made on a regular schedule, typically via direct deposit or check, after rent is collected and any applicable expenses are accounted for. -
How is rent collection handled?
We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms. -
How long of a lease do you sign?
Lease terms vary based on market conditions and owner preferences, but standard annual leases are one year long. Vacation rental leases are a one week minimum with check-in and check-out on Saturday. Other lease term options may be available upon request. -
How much security deposit do you charge the tenant?
Security deposit amounts typically align with market standards and legal requirements. The specific amount may depend on factors such as rent price and tenant qualifications. -
How soon can you start managing my property?
We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing. -
What type of properties do you manage?
We manage a variety of residential property types, including single-family homes, townhomes, condos, manufactured homes, duplexes, triplexes, and fourplexes. -
What type of reports do I get and how often?
Owners receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request. -
Who holds the tenant security deposit?
Security deposits are typically held in a dedicated account, as required by local laws. The handling of security deposits varies by jurisdiction and company policy. -
Do you offer services for homeowners who are only seeking a local emergency contact for their investment property?
Yes. Please contact our office to discuss options if only interested in entering an agreement for us to represent you as a local emergency contact.